Privacy Policy

At Nagare Mobile Detail, we value the trust you place in us to handle your vehicle—and your data—with care. This Privacy Policy explains how we collect, use, and protect your information when you use our website to book a detail or sign up for a membership.

1. Information We Collect

To provide a premium, seamless mobile detailing experience, we collect the following types of information:

• Contact Information: Name, email address, and phone number (so we can confirm appointments and send arrival updates).
• Service Location: Your home or office address where the detailing will take place.
• Vehicle Details: Make, model, year, and condition of your vehicle.
• Payment Data: Credit card or banking information for one-time bookings or recurring membership subscriptions.
• Usage Data: Cookies and IP addresses to help us understand how you interact with our booking site.

Note: Payments are processed through secure, third-party encrypted providers (like Stripe or Square). We do not store your full card details on our local servers.

2. How We Use Your Information

We don't just collect data for the sake of it; we use it to keep your car looking its best:

• Scheduling: To manage your appointments and send reminders.
• Membership Management: To process monthly subscriptions and track your loyalty benefits.
• Communications: To notify you of weather-related delays or special promotions (you can opt-out of marketing at any time).
• Service Improvement: To analyze which services are most popular and optimize our travel routes.

3. Sharing Your Information

We respect your privacy. We do not sell your personal data to third parties. We only share information with:

• Service Providers: Tools that help us operate (e.g., website hosting, payment processors, and SMS notification services).
• Legal Requirements: If required by law to protect our rights or comply with a judicial proceeding.

4. Data Security

We implement industry-standard security measures to protect your personal information. While no method of transmission over the internet is 100% secure, we use SSL encryption and secure payment gateways to ensure your data stays as clean as your car's interior after a full detail.

5. Your Choices

• Update Info: You can update your account details or membership status through our online portal.
• Opt-Out: You can unsubscribe from marketing emails by clicking the “Unsubscribe” link at the bottom of any message.
• Data Deletion: You may request that we delete your personal information, subject to certain legal or billing obligations.

6. Contact Us

If you have any questions about this policy or how Nagare Mobile Detail handles your data, please reach out to us:

• Email: privacy@nagaredetail.com